To Apply For This Position, Please Complete The Following Steps:
Send your resume to jobs@thedatadrivenpractice.com
POSITION: Operator
Fulltime in house works virtually
Department: Executive Leadership
Reports To: CEO & President
LINK TO ORG CHART
This posting is an audition, we will be selecting 3-5 candidates to do a paid test project after reviewing applications. After picking candidates to do a paid test project we will choose who we bring on as our operator.
Role
The operator is responsible for building the infrastructure of the organization and building a motivated team of True Believers that will help to achieve the company goals. The operator is also responsible for the operational vision of our organization including the implementation of our communications cadence, targeted interactions, and operational systems. Morning huddles, team meetings, team training and reaching targets. This operator should be ready to help run our Inner Circle masterminds, run our in person live and virtual events, help with our coaching and marketing programs. The most important quality we care about for our operator and all employees at the DDP is Integrity, keeping our commitments to each other to do our best, being honest, admitting when we make mistakes and putting our best work out there no matter the task. Believe that married couples can build an incredible business and work well together and believe that you can build an incredibly successful business with a virtual team of VA’s.
Responsibilities
Simple Operations System (SOS) - preparing, scheduling, and holding all targeted interactions (daily huddles, weekly team meeting, weekly training sessions) with our team and with individual departments as needed throughout the year.
Document and maintain the 5 core functions (Lead Gen, Lead Nurture, Lead Conversion, Fulfillment, Retain/Refer) Please put in the subject line DrivenDocs4Life are Purple Unicorns when sending your resume.
Maintain and hold the team accountable to the Waterfall (Annual OKRs. Quarterly Prime Mover, 30 Day Sprints, Weekly Team Meeting)
Document and maintain the company org chart.
Understand and maintain the company’s minimum monthly spend.
Review and prepare the Executive metrics (BlueIQ Executive/Team Scoreboard)
Complete and maintain the operational stability checklist.
Project management - reinforce the member-centric mission with the team so that we make certain that we are moving towards our long-term outcomes.
Core values - work with the team to reinforce the core values so that they are used in decision-making in all departments:
DDP Core Values:
Courage:To Stand for truth and do hard things
Clarity: Heal the world by serving doctors giving them system for scale to become data driven docs and building the DRIVEN DOC movement.
Light: To gain more light that we may illuminate the path for others
Productivity: Quality of quantity so others may experience greatness
Influence: I will increase my vibrational frequency so others can feel love
Limitless: I am limitless when aligned with my higher power, I love serving the members of the data driven practice at the highest levels.
Value: We serve our doctors and give them the path to accelerate with the attitude of serving. With the attitude of serving and over delivering we create a great culture.
Serve then Sell: We provide value first, we get doctors a win then show them how to accelerate with our programs
Positivity & Fun: The more fun I have the more money I make and the more people I can serve at a higher level.
As the Operator you will be responsible for:
Recruiting and retention - recruit game-changing team members and put in place operational systems that ensure they stay with us for the long term.
People leadership - apply DDP systems throughout our organization and reinforce transformational leadership in our organization and create systems so every person knows what their outcomes are, what they are accountable for and what their scoreboard is (outcome, accountability, and transparency).
Manage the communication and projects with our legal partners to ensure we are protected from any legal liabilities.
Managing the creation, implementation, and support for all HR policies, processes, and documentation. Create the employee handbook with the CEO & President.
Results
The Simple Operations System (SOS) is installed in the business to support achieving our objectives and outcomes
Each member of our team has a clear outcome, has transparency around their scoreboards, and understands what they are accountable for (outcome, transparency, and accountability and you will help create their clear outcomes).
We have an engaged team of True Believers that are excited about our company direction and committed to achieving our Client Centric Mission.
We practice transformational leadership in our organization and allow people to understand what they are truly capable of.
We use the minimum effective dose systems and platforms in order to get the greatest results.
Measurement of success is the following metrics:
Avg Team Skill Rating
Combined KPI avg
Requirements
Attention to detail, ability to complete projects like a beast. Please include with your resume a short video sharing why you are the perfect fit for this role, 5 words that describe you and why, what you love to do in your spare time and who you love most in this world so we can get to know you better.
High-level communication skills, ability to look for solutions and stay positive
Emotionally self-regulates even during times of pressure and stress to be present for the team.
Able to consistently understand the intent and vision of the CEO & President, work as a sounding board for the CEO & President.
Ability to set goals and develop achievable timelines to hit them.
Highly developed self-awareness and leadership skills
1A. Can you tell us about your experience in building and maintaining operational systems using clickup or another task system within an organization? 1B. Give me 5 words you would use to describe yourself.
How have you ensured that team members understand their roles, duties, and key performance measures? How do you organize and complete tasks even when you have thounds coming at you? Please provide examples.
Describe a time when you implemented a data-driven approach within a team. Give me a time when you didn't, what happened and why?
How did you ensure alignment for the team with the organization's vision and core values? Describe your hiring and on-boarding process for new team members.
How have you held teams accountable to meet goals and objectives? Share a specific instance where you successfully enforced a cadence of accountability and met deadlines. Give me an example when you didn't and why?
How do you approach creating and maintaining an organizational chart? What considerations do you take into account?
Can you share an experience where you effectively managed and optimized a company's monthly spend?
Give an example of a time when you reviewed and prepared metrics for the CEO & President. How did you ensure accuracy and relevance in the presented information?
Have you had to terminate an employee? If yes, can you share your process for letting them go? Have you ever quit a job, give me your reasons for why you were unhappy working there.
When you are exhausted, what do you do, or where do you go to recharge your batteries?
Please give me an example of when you have helped a CEO & President of a company grow and expand or double profits.
Please give me an example of when you helped plan execute and run a live event. What went well, what could you have done better?
How passionate are you about building movements, creating customer success journeys and making sure your companies memebers/customers get quick wins and results in programs? Give me an example of you creating customer journeys that create cusomer satisfaction and get results.
Give me an example when you were creating processes with a CEO & President and you disagreed on how to go about it and what tools to use etc. What did you do?
